General
- How will the new CAS Guide affect Eduvo CAS Manager?
CAS Manager will be updated to follow the new CAS guide being released this spring, including de-emphasizing hour counting and shifting to tracking students on the 8 learning outcomes of CAS. These updates will be provided to customers free of charge. Please contact us if you have specific questions about CAS Manager and the new CAS Guide.
- What
is the Eduvo CAS Manager?
CAS Manager is the first web-based system designed
to help
IB schools better manage their CAS program. Our paperless solution
enables IB and CAS coordinators to track student CAS activities and
much more. CAS Manager saves administrative time & effort by
enabling instant report generation and improved records management.
Why should I
choose Eduvo CAS Manager?
As former IB students, we understand the
complexities of
the IB program. We believe CAS is an amazing opportunity for students
to grow, but we have witnessed firsthand how paperwork and reporting
requirements frustrate students and administrators, detracting from the
goal of CAS. We have designed a custom solution for the IB CAS program
to rescue CAS from paperwork and enable the CAS program to achieve its
original purpose.
What do I need
to run Eduvo CAS Manager?
Since Eduvo is a web-based application that is
hosted on
our servers, all you need is an internet connection and a modern web
browser with JavaScript enabled. We would recommend using Internet
Explorer, Firefox, Flock, or Safari.
Can I cancel
my account anytime?
You are free to cancel at anytime. Simply login to
your account and go to Settings.
In what
languages is Eduvo CAS Manager Available?
For now, Eduvo CAS Manager is available in English
only.
We have plans to translate the system to other popular IB languages
soon.
Who is behind
Eduvo?
Eduvo is a service provided by Faria Systems Inc. We
are
based in Philadelphia at the University of Pennsylvania. Eduvo was
built by a team of hard-working programmers, CSS gurus, and former IB
alumni from United World College of Southeast Asia.
Do you offer
any other products?
Yes! If you like what CAS Manager can do, please
visit www.eduvo.com
to learn about Eduvo School 2.0, and see what we can do for your entire
school!
Setup
-
What do you
need from me to setup a system?
Setting up CAS Manager is quick and easy. There is
no
technical setup, and we can have you ready to go in a few hours. The
main step is adding your student accounts - to do so, you will need a
list of their first & last
names and their email addresses (we can provide a work around if you do
not have their email addresses on file). After that, you'll immediately
start enjoying the benefits of a better organized, more efficient CAS
program.
How do I
signup for Eduvo CAS Manager?
Please request a quote or
call us at +1 215 989 4303. We will send you a CAS Manager Signup form.
Please complete the form, sign it, and fax it to us at +1 866 393 2876.
We will then send your school an invoice. Please inform us of any
budgetary or accounting requirements for your school, such as RFP's, so
that we can work to accomodate them. Please see our Pricing and Signup page for
more information.
Help
-
Where can I
get additional help?
If you have support related questions, you can view
our online support
blog. If you have additional questions, please email us or call
us at +1 215 989 4303.
Does Eduvo
offer 24/7 support?
Yes, we guarantee a response by phone or e-mail
within a
maximum of 24 hours, and during normal US business hours we are much
quicker than that.
Technical
-
What language
is Eduvo built on?
Eduvo was built on the Ruby on Rails platform. It is
proudly W3C compliant.
Where is
Eduvo hosted?
Eduvo is hosted by our friends at Engine Yard in
Folsom,
California. They provide a tier 4, Class A data center which is SAS 70
certified for sensitive data. The data center is staffed 24/7 with
technicians to handle hardware or network failures, and they have
on-site power generation with 100% uptime since 2001.
Are my files
backed up?
Yes, files are backed up every 24 hours onto our
RAID
storage locally, and weekly off-site. In addition, system logs allow us
to recover data that is submitted in between backups.
Can I export
my information from CAS Manager once it is in the system?
You can export student information directly to the
Activity Evaluation Form (AEF), Student Final Summary (SFS), and
Program Questionnaire (PQ) forms in PDF format for IBO audit
requirements. You can also download all files submitted by your
students.
How secure is
Eduvo?
Eduvo is run with SSL giving users 128-bit
encryption. The
system is entirely password-protected, so public users will not have
access. Additionally, we are protected by a shared Cisco Firewall.
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